OpenChat AI
Icon showing logo of OpenChat AI

Added: Nov 16, 2023

OpenChat AI Review: Our Insider Tips and Verdict [2023]

An AI-chatbot that helps you create a customer service chatbot.

What does OpenChat AI do?

OpenChat AI lets you build and run your own custom chatbots quickly. Similar to ChatGPT, you’re able to embed and share your chatbot anywhere. This is perfect if you want to introduce custom support to your website but you’re not 100% sure on how to do this. What makes OpenChat AI even better is that you don’t need any coding knowledge to create your own chatbot, which was perfect for me! Create an account and try out the demo, you can literally build a chatbot in less than five minutes.

As well as creating chatbots for your website, you can also create chatbots for PDF files and Codebase. Once you’ve created an account, you’ll be asked four different questions, this will help the AI create a chatbot that is customised to your needs, you can even pick the the type of characteristics you’d like your chatbot to have. It’s a super intelligent piece of kit!

The Openchat AI team are always working on improving the platform. At the moment, your chatbot is able to read data from a wide range of different sources, these include your website, Codebase and PDF files. The team are currently working on adding Notion, Google Drive, Zendesk, Slack, Hubspot, Confluence and Dropbox to the mix.

When it comes to the chatbot itself, you’re able to make a few customizations. You can update the bot's name, the bot response language and the bot initial context. The tool is currently in its demo stage and at the moment, it is completely free to use. There are a few features that are specific to a ‘pro’ plan, but this plan isn’t currently available, so you’ll have to keep your eyes posted for this!

We Love:

  • Your chatbot can answer questions in any language
  • Extremely easy to set up

We Hate:

  • Some features aren’t available just yet!


Click to enlarge
Tailor your chatbot to fit in with your brand’s identity and style
Tailor your chatbot to fit in with your brand’s identity and style
Your chatbot is here to help!
Your chatbot is here to help!
The perfect customer support for your site.
The perfect customer support for your site.

Our Verdict on OpenChat AI

Ok, so now I need a chatbot on my website…

OpenChat AI has completely changed my mind on chatbots. I always thought they were more effort than they were worth and would be a lot of work to set up. I was super impressed with how easy it was to create, it took me all of two minutes! The chatbot was super responsive and at times it did really feel like there was a human at the other end. If you’re wanting a chatbot for your site or PDF file, I’d highly recommend giving OpenChat AI a go.


  • Intercom - Created to help you handle support queries with ease. Intercom is targeted towards larger businesses, so does come with a bit of a price tag. If you’re from a smaller organisation, we recommend sticking with OpenChat AI.
  • Netomi - With Netomi you can scale your support across every channel, even email. Sadly, Netomi doesn’t offer a free trial, but OpenChat AI does!


  • AI-generated chatbots
  • Chatbot development without code
  • Universal embedding


  • Customer support for your website
  • Client service check-in on a shared Notion page

Insider Tips

  • You can add multiple data sources to your chatbot, so they won’t miss a thing!
  • The team is currently working on adding even more support for the chatbot, which includes Pdf, text, and even videos.

OpenChat AI Pricing

Has Free Tier

Public Pricing

Enterprise Plan

Double Check Pricing

*Last Updated:

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OpenChat AI User Reviews

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OpenChat AI Alternatives

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About this Review

Reviewed By

Lydia Melvin is a Content Producer focused on tech reviews and interviews.
Lydia Melvin
Content Producer

Lydia Melvin is a Content Producer focused on tech reviews and interviews.

Jack Woodwalker is a tech reviewer, former engineer and the CEO of AllThingsAI.
Jack Woodwalker
CEO & Lead Reviewer

Jack Woodwalker is a tech reviewer, former engineer and the CEO of AllThingsAI.

About the Author

How We Test

  1. We verified that OpenChat AI and its team are legit.
  2. We signed up to OpenChatAI
  3. We tested the tool out by trying to create an AI Chatbot for our website and it is free.
  4. We tested some of OpenChat AI competitors like Intercom and Netomi
  5. We reviewed each tool on the basis of its Simplicity, Authenticity, Affordability and Competency
Our Methodology

About AllThingsAI

AllThingsAI finds the best AI tools on the Internet and tests them out. Our goal is to make it easy to find the best AI you need, without spending hours of your day trying new tools.

Our writing team comes from a variety of backgrounds in media and tech, but we use AI tools every day from web design, to writing, video editing, team collaboration and content production.

About AllThingsAI