Fireflies.ai is a software platform that helps teams record, transcribe, search, and analyze voice conversations. It can automatically capture Google Meet calls, and videos from Loom, Soapbox and Bubbles, and log notes, transcripts, and recordings in your CRM and other collaboration apps. Fireflies also allows users to leave comments and reactions, save memorable moments, and track custom themes and keywords.
According to the website, the software is best for sales and HR managers to coach their teams, product managers to understand their customers, and large businesses that need more control.
Fireflies is unique in that it is powered by GPT3-powered AI meeting summaries and offers native integrations to dialers, Zapier, and their API to process audio and calls.