Robofy is an AI chatbot builder designed to help businesses provide 24x7 customer service. It can be customized to match the website's appearance and language, and is trained with website content and supports multiple languages. The chatbot provides quick replies, suggested FAQs and an Inbox and ratings feature to monitor chatbot performance and improve documentation. According to the website, Robofy offers features that differentiate it from similar software competitors, such as the ability to provide quick and accurate answers to customer queries and the ability to transfer the chat from a bot to a human. This makes it an attractive solution for customer service managers, website owners and technical writers.