CustomGPT presents a different approach to AI chatbots, allowing businesses to customize AI use to their needs. Leveraging ChatGPT-4 technology, it uses data from various sources to provide accurate responses, making it great for customer service applications. Key features include support for 92 languages, 1400+ document formats compatibility, and easy setup. It also offers public/private access options, an API, and a plugin store. CustomGPT is an accessible, tailored solution in the AI space.