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Chatbots
Chatbase
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Added: Jun 13, 2023

Chatbase Review: Our Insider Tips and Verdict [2023]

Chatbase helps businesses automate customer service tasks and improve customer satisfaction with AI chatbots, automation, and real-time notifications.

What does Chatbase do?

Chatbase is an AI chatbot software that helps businesses automate customer service tasks and improve customer satisfaction. It enables users to create an AI chatbot from their existing knowledge base and easily add it to their website. The software also features the ability to monitor customer conversations and analyse chatbot performance. Additionally, it provides real-time notifications of customer interactions.

According to the website, some use cases of Chatbase include:

  • Sales teams using it to answer customer inquiries quickly and accurately
  • Customer service representatives using it to automate customer service tasks
  • Web developers using it to quickly integrate AI chatbots into websites

Chatbase stands out from similar software competitors by offering features such as:

  • Creating an AI chatbot from existing knowledge bases
  • Automating customer service tasks
  • Receiving real-time notifications of customer interactions

We Love:

  • Automate customer service tasks and receive real-time notifications of customer interactions.
  • Easily add AI chatbot to website to interact with customers in a natural and intuitive way.
  • Monitor customer conversations and analyze chatbot performance to increase customer satisfaction.

We Hate:

  • Requires knowledge base to create AI chatbot.
  • Limited customization options for chatbot.

Screenshots

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Our Verdict on Chatbase

Alternatives

Features

  • Create an AI chatbot from your existing knowledge base.
  • Easily add the chatbot to your website.
  • Automate customer service tasks.
  • Monitor customer conversations and analyze chatbot performance.
  • Receive real-time notifications of customer interactions.

Use-Cases

  • Sales teams can use Chatbase to create chatbots that answer customer inquiries quickly and accurately, helping to increase customer satisfaction.
  • Customer service representatives can use Chatbase to automate customer service tasks, freeing up time to focus on more complex customer interactions.
  • Web developers can use Chatbase to quickly integrate AI chatbots into websites, allowing customers to interact with the website in a more natural and intuitive way.

Insider Tips

Chatbase Pricing

Has Free Tier

Public Pricing

Enterprise Plan

Double Check Pricing

*Last Updated: Nov 04, 2023

Freemium

Limited Features / Credits

Hobby

$19

/month

NaN% off with Annual plan

Unlimited

$399

/month

NaN% off with Annual

Chatbase User Reviews

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Chatbase Alternatives

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About this Review

Reviewed By

AllThingsAI’s AI is an AI tool reviewing and writing bot created by us.
AllThingsAI's AI
AI Tool Reviewing Bot

AllThingsAI’s AI is an AI tool reviewing and writing bot created by us.

Jack Woodwalker is a tech reviewer, former engineer and the CEO of AllThingsAI.
Jack Woodwalker
CEO & Lead Reviewer

Jack Woodwalker is a tech reviewer, former engineer and the CEO of AllThingsAI.

About the Author

How We Test

Our Methodology

About AllThingsAI

AllThingsAI finds the best AI tools on the Internet and tests them out. Our goal is to make it easy to find the best AI you need, without spending hours of your day trying new tools.

Our writing team comes from a variety of backgrounds in media and tech, but we use AI tools every day from web design, to writing, video editing, team collaboration and content production.

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