Icon showing logo of Chatbase

Chatbase

Added: Jun 13, 2023

Chatbase helps businesses automate customer service tasks and improve customer satisfaction with AI chatbots, automation, and real-time notifications.

screenshot of Chatbase's website

What does Chatbase do?

Chatbase is an AI chatbot software that helps businesses automate customer service tasks and improve customer satisfaction. It enables users to create an AI chatbot from their existing knowledge base and easily add it to their website. The software also features the ability to monitor customer conversations and analyse chatbot performance. Additionally, it provides real-time notifications of customer interactions.

According to the website, some use cases of Chatbase include sales teams using it to answer customer inquiries quickly and accurately, customer service representatives using it to automate customer service tasks, and web developers using it to quickly integrate AI chatbots into websites.

Chatbase stands out from similar software competitors by offering features such as creating an AI chatbot from existing knowledge bases, automating customer service tasks, and receiving real-time notifications of customer interactions.

We Love:

  • Simplifies lead generation via interactive chatbots
  • Offers easy integration across multiple platforms
  • Ensures secure data handling with robust encryption

We Hate:

  • Despite its usability, lack of detailed Google privacy terms can concern GDPR users.

Screenshots

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Our Verdict on Chatbase

Compared Alternatives

Features

  • Customizes chatbot to match brand style and website design
  • Offers swift query resolutions, available 24/7
  • Connects chatbot to popular tools like Slack and WhatsApp
  • Provides multilingual support for global customer base
  • Facilitates easy addition of chatbots to websites, apps or platforms

Use-Cases

  • Enhance customer experience with a 24/7 AI chatbot on your website.
  • Seamlessly connect the bot with tools like Slack and WhatsApp for better accessibility.
  • Leverage AI chatbots for efficient lead generation and qualification.

Insider Tips

Chatbase Pricing

Has Free Tier

Public Pricing

Enterprise Plan

Double Check Pricing

*Last Updated: Nov 04, 2023

Freemium

Limited Features / Credits

Hobby

$19

/month

NaN% off with Annual plan

Unlimited

$399

/month

NaN% off with Annual

Chatbase Q&A

A cartoon schematic of user ratings from our community.

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