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Caffeinated CX

Added: May 04, 2023

Caffeinated CX boosts customer support 10x with autofill AI and tailored native integrations.

screenshot of Caffeinated CX's website

What does Caffeinated CX do?

Caffeinated CX is a customer support automation software that helps businesses 10x customer support efficiency. It provides native integrations across popular customer support platforms such as Zendesk and Intercom.

Using autofill AI, it can train responses based on customer support history, which can help reduce customer support costs and increase profitability. According to the website, Caffeinated CX is different from similar competitors because it provides a unique autofill AI technology and native integrations that are tailored to customer support needs.

We Love:

  • Amplifies customer service management with smart autofill AI.
  • Seamless integration with popular support software like Zendesk, Intercom.
  • Multilingual support across channels, ensuring global reach.

We Hate:

  • Limited to existing support software integrations.
  • Complex settings may overwhelm new users.

Screenshots

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Our Verdict on Caffeinated CX

Compared Alternatives

Features

  • Auto-drafts and triages customer tickets, boosting CX team efficiency.
  • Works well with any customer service management software.
  • Assured return on investment with up to 570% ROI.
  • Understands and responds in over three dozen languages.
  • In-depth data insights on full resolution and first response times.

Use-Cases

  • Supercharge your CX team with AI, reducing resolution times by 37% on average.
  • Seamlessly integrate AI into any customer service management software, streamlining ticket triage.
  • Implement an AI solution that can respond in over three dozen languages, ensuring global coverage.

Insider Tips

Caffeinated CX Pricing

Has Free Tier

Public Pricing

Enterprise Plan

Double Check Pricing

*Last Updated: Nov 04, 2023

Premium Trial

30 Days

Monthly

$299

/month

0% off with Annual plan

/month

0% off with Annual

Caffeinated CX Q&A

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