Algomo is a software that enables businesses to automate and optimize customer and employee support in over 100 languages. According to the website, it can transform customer and employee support articles, past conversations, Slack channels, Notion pages, Google Docs, and public website content into personalized answers in less than 3 minutes. It also allows customers and employees to self-serve on any communication channel, including a business messenger and includes a built-in live chat module to help teams collaborate, analyse, and surface the right information.
Use cases include customer service representatives quickly responding to customer queries, human resources managers automating and optimizing employee support, and business owners creating personalized customer experiences at scale. Algomo may offer a differentiating factor with its generative AI that understands more than 100 languages.