ChatGPT is a software tool designed to help users save time and resources when responding to customer inquiries. It offers enhanced features such as chat history search, folders, integrations, and a prompt library. According to the website, it enables users to quickly search through chat histories and access saved prompts to provide accurate and timely responses.
The software also claims to allow users to integrate with other applications and services. Furthermore, the prompt library offers a wide range of ready-made and customizable prompts. The software differentiates itself from competitors by providing users with the ability to customize their own prompts. ChatGPT may be beneficial for Office Managers, Human Resources professionals and Customer Service Representatives.