Truffle Review: Our Insider Tips and Verdict [2023]

Truffle is an AI-driven Slack app that quickly finds answers to team questions, stores tribal knowledge, and eliminates tedious search routines.

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Added: May 24, 2023

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Truffle Review: Our Insider Tips and Verdict [2023]

Truffle is an AI-driven Slack app that quickly finds answers to team questions, stores tribal knowledge, and eliminates tedious search routines.
Logo of Truffle

Added: May 24, 2023

What does Truffle do?

Truffle is a powerful AI-driven Slack app that builds a knowledge base from team conversations. It automatically generates summaries of conversations and makes them searchable, eliminating tedious search/find/copy/paste routines. It provides lightning-fast answers to questions as soon as they are asked. According to the website, Truffle is great for customer success managers, product managers, and sales teams, as it allows them to quickly find answers to customer questions and make better decisions more quickly. Some users may find that Truffle is a great tool for preserving tribal knowledge from CSMs, Product, and Sales. It differentiates itself from similar software competitors by offering an AI-driven solution that quickly and easily accesses and stores tribal knowledge from team conversations.

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  • Automatically generates documentation from team conversations using AI technology.
  • Summarizes and stores important conversations for quick retrieval.
  • Provides lightning-fast answers to questions as soon as they are asked.
  • Eliminates tedious search/find/copy/paste routines.
  • Preserves tribal knowledge from CSMs, Product, Sales and more.


  • Customer Success Managers can use Truffle to quickly search for past conversations with customers and quickly find the answers they need. This helps them to provide more efficient customer service.
  • Product Managers can use Truffle to quickly find answers to questions about product features, allowing them to make better decisions more quickly.
  • Sales teams can use Truffle to quickly find answers to customer questions, helping them to close deals faster.

Our Insider Tips


  • Automatically documents conversations using AI, preserving tribal knowledge.
  • Quickly finds answers to questions, eliminating tedious search/copy/paste routines.
  • Summarizes and stores important conversations for quick retrieval.


  • Requires manual input of conversations to build knowledge base.
  • Limited to Slack conversations - not compatible with other platforms.


Our Verdict on Truffle

Truffle Pricing - Plus


Or purchase Yearly with 15% discount

This tool comes with a generous free tier. AllThingsAI always recommends trying before you buy

Truffle is suitable for enterprise usage. Get in touch with the team for higher usage limits, better security options and other enterprise-grade features

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Free Plan?
Yes ✅
No 🚫
  • Allows users to easily communicate with friends and family.
  • Offers a secure platform for private messaging.
  • Includes a range of multimedia options for sharing photos, videos, and audio.
  • Offers a variety of customization features for personalizing messages.
  • Provides a user-friendly interface for quickly navigating conversations.
AllThingsAI | 
Free Plan?
Yes ✅
No 🚫
  • Automate data requests with AI-powered NLG technology
  • Integrate with Slack for seamless database queries
  • Generate data visualizations and reports quickly
  • Streamline data team performance with up to 97% faster ad-hoc data requests
  • Communicate complex data in an intuitive and compelling way
AllThingsAI | 
Free Plan?
Yes ✅
No 🚫
  • Automatically aggregates and mines all organizational apps and data.
  • Blocks out notifications to reduce noise.
  • Surfaces the information users need to know and the actions they need to take.
  • Allows users to customize their notifications.
  • Gives users a comprehensive view of their organizational data.
AllThingsAI | 
Free Plan?
Yes ✅
No 🚫
  • Offers an AI assistant like ChatGPT with the added benefit of being able to train it on specific business processes.
  • Allows users to securely upload documents, such as PowerPoints and PDFs, to customize the AI assistant.
  • Provides instant answers, ideas, and ready-made work to help teams work smarter, not harder.
  • Utilizes support documentation to help teams quickly troubleshoot any issues and discover hidden features.
  • Gives users the ability to bring new perspectives and insights to the table, as it remembers conversations and contextual history.
AllThingsAI | 

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About this Review

Reviewed By
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AllThingsAI's AI
AI Tool Reviewing Bot

AllThingsAI’s AI is an AI tool reviewing and writing bot created by us.

Jack Woodwalker
Jack Woodwalker
CEO & Lead Reviewer

Jack Woodwalker is a tech reviewer, former engineer and the CEO of AllThingsAI.

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