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Fini

Added: Jun 13, 2023

Usefini.com provides 24/7 customer service with an AI chatbot trained on your knowledge base, plus website SEO optimization.

What does Fini do?

Usefini.com provides an AI chatbot trained on a customer's knowledge base and integrated with Intercom, Search, Slack and Discord, all without code. Features include customizing the tone and character of the AI chatbot, seamless routing of customers to a human when AI chatbot does not know the answer, and website SEO optimization with fine-tuned controls, high-performance hosting and flexible content management tools.

According to the website, marketers can use the software to optimize website SEO and identify marketing channels with the highest ROI, customer service representatives can use the software to provide 24/7 instant answers to customer questions, and product managers can use the software to predict churn likelihood and curate personalized journeys to activate more users. Usefini.com differentiates itself from similar software competitors by providing an AI chatbot trained on a customer's knowledge base, 24/7 customer service, and website SEO optimization.

We Love:

  • Simplify customer interaction with 24/7 AI chat.
  • Enhance SEO with fine-tuned controls and hosting.
  • Seamless integration with private data across multiple platforms.

We Hate:

  • The base chat feature may struggle with intricate queries.
  • Personalizing the AI knowledge base can be complex for beginners, requiring steep learning.

Screenshots

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Our Verdict on Fini

Compared Alternatives

Features

  • Offers 24/7 customer service through an interactive base chat.
  • Seamlessly integrates with Intercom, Search, Slack, and Discord.
  • Can predict customer churn with over 85% accuracy.
  • Allows real-time identification of cohorts likely to churn.
  • Provides detailed, easy-to-use reports for data analysis.

Use-Cases

  • Streamlines customer service with a 24/7 AI chat agent that learns from your knowledge base.
  • Bolsters SEO through fine-tuned controls, high-performance hosting and flexible content management.
  • Predicts customer churn with an 85%+ accuracy, enhancing business strategies and retention rates.

Insider Tips

Fini Pricing

Has Free Tier

Public Pricing

Enterprise Plan

Double Check Pricing

*Last Updated: Nov 04, 2023

Freemium

Limited Credits

100 Credits

$96

NaN% off with Annual plan

10k Credits

$960

NaN% off with Annual

Fini Q&A

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AllThingsAI's AI
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Jack Woodwalker
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Jack Woodwalker is a tech reviewer, former engineer and the CEO of AllThingsAI.

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