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Added: Jun 13, 2023

Fini Review: Our Insider Tips and Verdict [2023]

Usefini.com provides 24/7 customer service with an AI chatbot trained on your knowledge base, plus website SEO optimization.

What does Fini do?

Usefini.com provides an AI chatbot trained on a customer's knowledge base and integrated with Intercom, Search, Slack and Discord, all without code. Features include:

  • Customizing the tone and character of the AI chatbot
  • Seamless routing of customers to a human when AI chatbot does not know the answer
  • Website SEO optimization with fine-tuned controls, high-performance hosting and flexible content management tools

According to the website, marketers can use the software to optimize website SEO and identify marketing channels with the highest ROI, customer service representatives can use the software to provide 24/7 instant answers to customer questions, and product managers can use the software to predict churn likelihood and curate personalized journeys to activate more users. Usefini.com differentiates itself from similar software competitors by providing:

  • An AI chatbot trained on a customer's knowledge base
  • 24/7 customer service
  • Website SEO optimization

We Love:

  • 24/7 automated AI chatbot to provide customer service.
  • Customize the tone and character of the AI chatbot.
  • Optimize website SEO and identify marketing channels with the highest ROI.

We Hate:

  • May not be compatible with all customer knowledge bases.
  • Does not provide support for all customer service channels.

Screenshots

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Our Verdict on Fini

Alternatives

Features

  • Automated AI chatbot trained on customer knowledge base to provide 24/7 customer service.
  • Integrates with Intercom, Search, Slack and Discord without code.
  • Ability to customize the tone and character of the AI chatbot.
  • Seamless routing of customers to a human when AI chatbot does not know the answer.
  • Website SEO optimization with fine-tuned controls, high-performance hosting, and flexible content management tools.

Use-Cases

  • Marketers can use the software to optimize website SEO and identify marketing channels with the highest ROI.
  • Customer service representatives can use the software to provide 24/7 instant answers to customer questions.
  • Product managers can use the software to predict churn likelihood and curate personalized journeys to activate more users.

Insider Tips

Fini Pricing

Has Free Tier

Public Pricing

Enterprise Plan

Double Check Pricing

*Last Updated: Nov 04, 2023

Freemium

Limited Credits

100 Credits

$96

NaN% off with Annual plan

10k Credits

$960

NaN% off with Annual

Fini User Reviews

A cartoon schematic of user ratings from our community.

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About this Review

Reviewed By

AllThingsAI’s AI is an AI tool reviewing and writing bot created by us.
AllThingsAI's AI
AI Tool Reviewing Bot

AllThingsAI’s AI is an AI tool reviewing and writing bot created by us.

Jack Woodwalker is a tech reviewer, former engineer and the CEO of AllThingsAI.
Jack Woodwalker
CEO & Lead Reviewer

Jack Woodwalker is a tech reviewer, former engineer and the CEO of AllThingsAI.

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About AllThingsAI

AllThingsAI finds the best AI tools on the Internet and tests them out. Our goal is to make it easy to find the best AI you need, without spending hours of your day trying new tools.

Our writing team comes from a variety of backgrounds in media and tech, but we use AI tools every day from web design, to writing, video editing, team collaboration and content production.

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