Usefini.com provides 24/7 customer service with an AI chatbot trained on your knowledge base, plus website SEO optimization.
Usefini.com provides an AI chatbot trained on a customer's knowledge base and integrated with Intercom, Search, Slack and Discord, all without code. Features include customizing the tone and character of the AI chatbot, seamless routing of customers to a human when AI chatbot does not know the answer, and website SEO optimization with fine-tuned controls, high-performance hosting and flexible content management tools.
According to the website, marketers can use the software to optimize website SEO and identify marketing channels with the highest ROI, customer service representatives can use the software to provide 24/7 instant answers to customer questions, and product managers can use the software to predict churn likelihood and curate personalized journeys to activate more users. Usefini.com differentiates itself from similar software competitors by providing an AI chatbot trained on a customer's knowledge base, 24/7 customer service, and website SEO optimization.
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